Want to get started troubleshooting a problem on your own? Then run the following utility we’ve included, and send us the ZIP file that’s created, along with your Product Key:
- For macOS, launch;
- For Windows C drive;
Your Product Key
was e–mailed to you when you purchased your product. Make a “safety” copy or backup of your Product Key(s) by opening a new TextEdit file. Then copy and paste or carefully type in your Product Keys. Save it away on a USB flash drive with a meaningful file name like “MAAT Product Keys.txt” or something similar. Don’t forget to label the flash drive! We also suggest you print out a paper copy of your Product Keys in case the USB flash drive is lost or damaged.