We offer all customers a 15 day, 100% money back guarantee from purchase
date! You simply need to deactivate your license, which returns it to us.
In the case of offline licenses, this can be confirmed by a receipt
through the specific licensing utility from Wibu–Systems installed on your
Simply send your customer number and order number to firstname.lastname@example.org,
and include how you want to receive your refund. We will check the
returned license and refund you after the license have been successfully
deleted. Please allow us up to 5 business days to process your refund
request. Though we accept Money Back requests without any stated reason,
we would appreciate it if you let us know why you are returning your
license. This helps us to further enhance the quality of our products.
Money Back Exceptions: Our Money Back Guarantee is
limited to products being purchased directly through our website. The
- 3rd party purchases through resellers
- purchases based on subscription, rental or installment purchase
- trial versions of a product; Trials are available to allow you to test
our products in depth before purchasing.